Money & Debt Corporation: Project Plan Overview :: Business Management Studies Essays

Money & Debt Corporation is a mid-size company located in NorthernCalifornia. Money & Debt Corporation offers a Visa and MasterCard toits customers. Recently, the company has noticed a decline in taunt exercise by approximately 65% of its customers. ground on this decline, caution at Money & Debt Corporation initiated a phone and mail come after to its customer-base to discover the reason for decreased usageof its credit rating card. The results of the survey obdurate that manycardholders were dissatisfied with not being able to access their beak information via the World Wide Web (WWW). Cardholderscommented that their other credit cards have on-line services thatmeet the demands of their busy life styles.Based on the results of the surveys, sr. management at Money & DebtCorporation has obdurate to implement a project to create a customer wind vane rate. Once expireal, the web- rate exit allow cardholders toaccess their account information 24 hours a twenty-four hours, pay their monthlybill on line, request credit increases, update personal information,and report lost or stolen cards. The web localise will also have a featurefor new customers to reach for credit cards.The successful implementation of a customer web site along witheffective advertising will increase card usage by existing customers,while also attracting a new customer-base. visit ObjectivesThe objectives for the implementation of Online Credit Card servicesfor Money & Debt Corporation ar To expand their current operations to the WWW within six months To gibe that the web site is fully operational 24 hours a day To realize that all features described in the Statement of Need function properly prior to project implementation To ensure that the web site receives appropriate advertising through television ads, mailings, and internet advertising To ensure secure transactions for the companys clienteleThe time abut for project completion is six months and the projectshould not exceed the $200,000 cipher at the time of completion. Onceeach objective is completed match to the WBS and timeline, theproject will be evaluated. to each one objective will be compared to theMission and Goals statement for accuracy and quality assurance. A legate from the corporation will evaluate each task to ensurecompletion. Each component will be tested by a portion out group ofindividuals that will be using the new system.Mission and Goals of objectifyTo expand current operation to the World Wide Web, Money & Debt willstart a web site project with the following goals1. personalize Customer PageThis will provide the customer the ability to forge the home webpage to fit their needs. The main objective is to make it their home